.Five9 (FIVN) has actually been granted the 2024 Aragon Analysis Development Honor for Artificial Intelligence Contact Centers as well as named a Leader in two Aragon Investigation Globe rumors: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. The company was actually identified as the absolute most calculated provider in the AI Broker Operating systems report.At the center of Five9’s development is their sight for The NEW CX, where AI Brokers as well as AI-empowered Human being Brokers work together to provide hyper-personalized customer knowledge. The business just recently introduced new improvements consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use technology in market development and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Investigation Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The NEW CX, ou00f9 Agents AI et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named a Forerunner in The Aragon Study World for AI Agent Platforms in the ICC, 2025 as well as Aragon Research Study World for Intelligent Call Center, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has been actually named a victor of the 2024 Aragon Study Advancement Award for AI Contact Centers. Furthermore, Five9 has actually been actually called a Forerunner in 2 Aragon Analysis Planet reports: AI Representative Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. This awareness coming from Aragon Study emphasizes Five9’s posture as a forerunner in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 report openings Five9 as the best
key vendor ranked in
the document, recognizing Five9 s key sight for AI-driven advancement in CX. At the core of this innovation is Five9’s perspective for The NEW CX where Artificial Intelligence Agents and also AI-empowered Person Agents team up to deliver hyper-personalized, simple consumer adventures. Through inspiring businesses to deliver transformative consumer communications while lessening expenses as well as enhancing performance, Five9 is preparing new standards for AI-powered services in the connect with center industry.
AI is foundational for generating phenomenal client adventures, and also our experts are recognized to become determined through AragonInvestigation as ingenious for our attempts to thrust the intelligent get in touch with center onward, stated Jonathan Rosenberg, Chief Innovation Policeman and Head of AI, Five9. Our emphasis has been actually, and also will certainly continue to be, assisting services supply those expertises along with simple resources as well as capacities. Along with each brand-new advancement, we take a step forward for both Five9 and also for the business overall.
The Aragon Analysis Technology honor pinpoints service providers leveraging visionary use innovation to not only conform as markets modify, yet to proactively disrupt as well as educate just how their markets will definitely advance. Five9 was formally shown with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study awards service.Five9’s commitment to technology, specifically its own vision for mixing AI Representatives and AI-empowered Human Representatives, is setting a brand-new requirement for exactly how companies can easily provide hyper-personalized and seamless customer adventures, said Jim Lundy, Owner, Chief Executive Officer and Lead Professional, Aragon Research. This award as well as record recognition improves Five9’s devotion to supplying artificial intelligence innovations for CX.
Earlier this year, the provider offered brand new advancements, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that transform the means firms move toward CX, steering far better outcomes for each consumers as well as representatives. About Five9. The Five9 Smart CX Platform, powered through Five9 Wizard AI, supplies a thorough room of services to energy AI-elevated customer knowledge that deliver better company outcomes and Deliver Joy to CX.
Our linked cloud-native offering enables hyper-personalized consumer expertises and more encouraged workers, creating every client interaction extra hooked up, straightforward, as well as private. Depended on by 2,500 +clients and 1,400+ companions around the globe, Five9 combines the power of artificial intelligence, our system, and also our people to drive AI-elevated CX.To read more, check out www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Rights Booked.
The id of an Aragon Investigation honor victor is actually certainly not a recommendation by Aragon Research study of any type of seller, product, or solution. Sight source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FAQ. What primary awards performed Five9( FIVN) gain in 2024 coming from Aragon Study? Five9 gained the 2024 Aragon Research Study Innovation Award for AI Get In Touch With Centers as well as was actually called an Innovator in pair of Aragon Study World documents: AI Agent Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand new AI products carried out Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers to change client experience administration.Just how carries out Five9’s( FIVN )BRAND NEW CX sight influence customer service? Five9’s NEW CX sight blends artificial intelligence Agents with AI-empowered Individual Representatives to supply hyper-personalized, effortless consumerknowledge while decreasing costs and also boosting performance.
What was actually Five9’s( FIVN) tactical job in the Aragon Study Planet 2025 file? Five9was positioned as the best tactical vendor in the AI Agent Operating Systems in the ICC, 2025 report, recognizing their strategic sight for AI-driven development in CX. When carried out Five9( FIVN) acquire the AragonInvestigation Innovation
Honor
?
Five9 was formally presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.